Ada
by Ada Support Inc.
Enterprise AI customer service agents for chat, email and voice
PricingPaid
Starts at—
Free tierNo
Platformsweb, api
Models usedOrchestrates multiple LLMs (vendors not named)
Best for
Large companies that want AI agents to resolve a high share of customer conversations across messaging, email and voice, with enterprise compliance.
Overview
Ada sells AI customer service agents that resolve conversations and take actions across chat, email and voice. It targets enterprises, with testing tools, playbooks for procedures and open APIs and SDKs for integration. Pricing is quoted through sales.
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Strengths and limits
- One platform for messaging, email and voice agents
- Playbooks to automate standard operating procedures, and Ada Computer to let agents complete customer tasks
- Compliance listed for HIPAA, SOC 2, GDPR and PCI DSS
- No public pricing; requires a sales demo
- Aimed at enterprises rather than small businesses